Our Frequently Asked Questions

Have a question? We may have answered it here!

Yes, plumbing is considered as an essential service. If your plumbing services aren’t working correctly you could be left with a toilet that doesn’t flush, lack of drinking water, ingress of storm water flooding into your house/property, or cold showers.

Leaking showers can be caused by many different issues. The most common causes include; broken/split washers in the taps, perished body washers or o-rings, causing water to make its way into the wall cavity. Faulty silicone or grout in your shower area can also allow water to penetrate the waterproofing and cause water damage to the flooring underneath your bathroom and/or framing.

Our services include; servicing and/or replacement of faulty tap ware and shower-heads, we also repair and resilicone showers and bathrooms.

Emergency plumbing services in the Brisbane area are for any after hours issues that need to be attended to immediately. Such as burst water, split flexi-hose, blocked drains, no hot water, burst hot water system, flooding of yard/storm water system.

Emergency works attract additional costs however, we will endeavour to get you out of trouble and have your plumbing operating again.

Traditionally, plumbers and tradespersons have provided us with hourly rates. These leave things quite uncertain, with no real way to calculate how much the job will end up costing you. We prefer to provide you with a fixed price. This way, you know how much the job will cost, with no hidden fees or extras. 

We’ll come out to your home for free and assess the issue or proposed addition with you.  This way, we’re on the same page and know what the job entails — with clear expectations set. Then, we’ll give you a fixed price. You can accept this price and go ahead or decline, with absolutely no obligation to you. 

When it comes to maintenance and repairs, we know you need it fixed quickly, if not right now. So, we strive to provide you with a quick turnaround. 

Our team will typically be available within the week, however, if you have an urgent issue, we’ll have someone out to you within the hour. It comes as part of our emergency plumbing service.

Our team services all areas within 30 minutes of the Brisbane CBD. We’ll travel further for specialised jobs that are well-suited to our team, such as custom bathroom renovations.

Yes, we service East Brisbane, these areas include; Coorparoo, Woolloongabba, Norman Park, Seven Hills, Camp Hill, Greenslopes, Carina, Carina Heights, Cannon Hill, Morningside, Hawthorne, Balmoral, Bullimba, Mt Gravatt East, Tarragindi, Annerley, Dutton Park, Highgate Hill, West End, South Brisbane, Kangaroo Point, Moorooka, Brisbane CBD.

Commercial plumbing maintenance covers repairs to any commercial buildings such as; shops, restaurant, warehouse, gyms, or any other building that falls under commercial premise.

Top Tier Plumbing services any/all commercial buildings, big or small.

The most common and basic kind of hot water system is an electric storage unit which is found across both commercial and domestic buildings. The average life span can be anywhere from 10-25 years however, this is dependent on how well the unit is maintained, the frequency of use, quality of water and installation can all affect the lifespan of the hot water system.

Ensuring the unit has the correct supply pressure and the anode is checked ever 3 years, will determine the longevity of the system.

Top Tier Plumbing has an extensive knowledge of hot water unit installations, maintenance and repairs.

Storage hot water systems work by the heating of water via the heating element which is controlled by a thermostat (switch that controls temperature).

Our team of plumbers are good at what they do. We use quality plumbing fittings and fixtures and provide the highest standard of workmanship. So, we’re confident in providing a lifetime warranty on our workmanship. We’ll come out and repair any issues with our work at absolutely no cost to you (or hassle, for that matter).

We want to give you peace of mind that we’re confident in our work. If something isn’t right, we’ll happily come fix it.  

Absolutely we can. We always have someone on call to come out and assist you with any plumbing emergency you might have. Call us on 0448 341 244 to have someone out to you within the hour. 

We sure can. We’re well connected in the construction industry in Brisbane. We have positive relationships with all the tradespersons required to pull off the perfect custom bathroom renovation. 

Still have a question?

Get in touch with our friendly team. We’re always happy to help. 

Ready to revamp your bathroom? Let's get started.

Book a free site visit to get the process started. We’ll come out and consult with you to provide a free, no-obligation quote.